Within the short amount of time that our database has been implemented our company has experienced a noticeable increase in sales, production, and customer service response. Our productivity has increased such that the database has alleviated the need for us to hire two additional employees.
ATI, including Frank Marafino and his staff, have completed several projects for us. They updated old programs and created entirely new applications. We found their approach to be very thorough and professional. They make a point of clearly defining the project goals and expectations. Our opinion is that they have a highly competent staff.
I have used many different vendors for programming and I appreciate the fact that you gave me a price and time frame and stuck to it. In addition the upgrade you did is working perfectly.
“Bob M. Cohen & Assoc. Law Corporation (Cohen & Associates) has specialized in personal injury cases over the past seventeen (17) years. During this time, the firm had developed a need to update and modernize our computer software system due to increase in client case load and new technology.
Mr. Arthur Villa and his key technical resources of Frank Marafino and Larry Lichtman were able to quickly identify bottleneck areas of our internal event processing and offer solutions that ultimately streamlined processing time and increased our tracking abilities. I was impressed with Mr. Villa’s communication skills.
The project we contracted ATI to do involved automating the presentation of our invoices into an electronic format. Electro Rent’s billing department would spend 80-100 hours per month creating Excel invoices for electronic transmission to 300 of our largest customers. ATI automated this process to where the time spent was reduced down to approximately 20 hours each month.
Frank Marafino has been associated with our company since 1998 in regards to selection of programs suited to our temporary employment business. This includes selections of general ledgers and the setup of those programs. The interface needed between the temporary payroll systems used and the general ledger system selected.